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We'll promptly handle orders requiring replacements, typically within 5 days or less. In certain situations, a physical return may be requested for inspection, and we cover the associated shipping costs.
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These terms outline the use of Stizy, LLC, operating as Stizy Business, and any associated agreements or legal relationships with the Owner in a legally binding manner. Defined terms are provided in the relevant section of this document, and it is important for the User to carefully read this agreement.
This Document
This document constitutes a legal agreement between you, the user, and the entity offering services under the name Stizy, LLC. It regulates your interaction with our online platforms and, in any scenario, the utilization of the provided services. A "legal agreement" denotes that the stipulations herein are obligatory in the association between you and us, effective upon your acceptance of the terms. In simpler terms, "User," "you," "your," and analogous expressions pertain to you, the user. "We," "our," "us," and comparable designations relate to the company that owns and oversees Stizy, LLC, as elucidated in this document. "Stizy, LLC" denotes the prevailing website and/or application. "Agreement" pertains to this document, subject to modifications over time. The agreement is formulated in the English language, with other defined terms expounded in the "Definitions" section at the document's conclusion.
If you do not accept these Terms, you are not permitted to access the Website, Social Media platforms, or utilize any Services, including those provided through the Website or our Social Media channels. By proceeding, you acknowledge that these Terms constitute a binding legal agreement between you and Stizy Business governing your use of the Website and associated Services.
Registration
To access the Service or any of its components, Users must register truthfully and comprehensively by providing all required data in the pertinent registration form. Users are also required to fully accept the Privacy Policy and these Terms and Conditions. It is the User's responsibility to maintain the confidentiality of their login credentials. The Owner shall not be held responsible under any circumstances in the event of loss, disclosure, theft, or unauthorized use by third parties of the User’s access credentials, for any reason.
Deleting User Accounts and Account Termination
Registered Users have the option to cancel their accounts and cease using the Service at any time, either through the Stizy Business interface or by directly contacting the Owner. The Owner reserves the right to suspend or terminate a User’s account without notice in the event of a breach of the Terms by the User. Account suspension or termination may occur at any time without notice if:
Content Available on Stizy Business
The content accessible on Stizy Business is safeguarded by prevailing laws on intellectual property rights and related international treaties. Unless explicitly stated otherwise, the use of any content is permitted exclusively within the limits defined in this clause. Throughout the Agreement's duration, the Owner grants the User a personal, non-assignable, and non-exclusive license for the use of such content. This license is exclusively intended for personal use on the User’s device and is not permitted for commercial use. Users are prohibited from copying, downloading, sharing (beyond specified limits), modifying, publishing, transmitting, selling, sublicensing, editing, transferring/assigning to third parties, or creating derivative works from the content available on Stizy Business, even third-party content, without the Owner’s knowledge. Where explicitly stated on Stizy Business, Users may be authorized, solely for personal use, to download, copy, and/or share some content, provided that copyright attributions and all other attributions requested by the Owner are correctly implemented.
Content Provided by Third Parties
The Owner does not moderate the content or links provided by third parties before publication on Stizy Business. The Owner bears no responsibility for the content provided by third parties or its availability.
Content Provided by the User
Users are accountable for their own content and that of third parties shared through Stizy Business, uploaded and posted on or through Stizy Business, or transferred by any other means. Users confirm they have all necessary consents from third parties for data and/or content shared with the Owner, hereby indemnifying the Owner for any liability or claims arising against the Owner in connection with the illegal distribution of third-party content or unlawful use of the Service. The Owner does not moderate the content provided by Users or third parties but will take action if complaints are received or orders are issued by public authorities concerning content deemed offensive or illegal. Specifically, the Owner may decide to suspend or interrupt the visualization of content if:
Rights over Content Provided by Users
The only rights granted to Stizy Business in relation to content provided by Users are those necessary to operate and maintain Stizy Business. Unless stated otherwise, the following applies: By submitting, posting, or displaying content on or through Stizy Business, the User grants a license to Stizy Business, without territorial limits, non-exclusive, royalty-free, and with the right to sublicense, to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any media or via distribution methods currently available or developed later.
However, it is explicitly stated that the content provided by the User, including any designs, will not be offered for sale by Stizy Business. The ownership and exclusivity of the provided design remain with the User, and Stizy Business will not engage in any commercial transactions involving the User's content without obtaining additional explicit consent.
Services Provided by Third Parties
Users may utilize third-party services or content included in Stizy Business, but they must be aware of these third parties’ terms and conditions and have given consent to them. Under no circumstances will Stizy Business be deemed liable in relation to the proper functionality or availability, or both, of third-party services.
Forbidden Use
The Service shall be used only in accordance with these Terms. Users may not:
Orders Printed
By placing an order with Stizy Business and in addition to the other rights you grant us in the Terms, you grant us the non-exclusive right to use your Item in our marketing and as product samples, as well as to display a copy of your Item on our website, social media, and other marketing materials. We may also use the finished product for paid advertisements, promotional purposes, and sales initiatives across various social media platforms. If you do not wish to have your Items used for these purposes, let us know, and we will gladly adhere to your request.
Right of Refusal
Stizy Business does not condone or endorse the content or expressions of orders submitted and disclaims any and all liability in connection to orders received. We reserve the right at our sole discretion to deny or cancel any orders that are submitted to us, whether through the Site or otherwise, and can reject orders or Artwork without giving our reason for doing so. We value the freedom of speech and self-expression; however, there is no place for hate speech in the world. We reserve the right to not print content promoting violence or hatred against individuals or groups, or artwork that can be depicted as defamatory, libelous, or photographic depictions of nudity or violence.
Online Proofs
All approvals, modifications, and rejections must be submitted through the online proofing platform, which will notify the user via email. It is the user’s responsibility to check their spam folder if they do not receive the email in their inbox. This is the only method of communication with the production team. The online proofing process is exclusively for verifying size, shape, and cutline. Graphic design services for modifying designs or adding text are not provided.
Online proofs will be automatically approved within 3 days if no response is received from the user. After auto-approval, the item will proceed to printing as it appears in the online proof to meet the agreed delivery timeline. Once the online proof is auto-approved, no modifications or cancellations can be made. The order is considered custom and will be printed as requested by the user based on the uploaded file and specifications.
If the user manually approves the online proof, they have a 5-minute window to make any changes within the online proofing platform. After this time, the order will proceed to printing. If the user rejects the online proof, they should expect a response from the production team within 1 business day.
Methods of Payment
Stizy Business uses third-party tools for its payment processing and is not connected with any of the provided payment information – such as the credit card – in any way. Any declined payment costs shall be borne by the User.
Cancellations/Refunds
Order and item cancellation requests will not be approved once a User has approved the proof for such order/item. Stizy Business accepts refund requests for product purchases based on quality defects, provided such requests are made within 72 hours of the delivery date. To file a claim, the User must contact hello@stizybusiness.com with their order number and an accurate description of the defect.
Stizy Business will review the case within 5 business days and will replace the product if a manufacturing defect is confirmed.
The User has the right to request a fair price reduction or terminate the purchase in the following cases:
- If a replacement is not possible.
- If Stizy Business does not provide a solution within 5 business days.
- If an issue arises again after the replacement.
Delivery
Deliveries are made during normal business hours at the address indicated by the User and in the manner specified in the order summary. Upon delivery, the User must verify the contents specifying any anomalies in the delivery form. In case of failure to collect the products by the deadline set by the carrier, the products will be returned to the Owner, who will refund the purchase price but not the shipping cost. Title to and risk of loss of goods shall pass to the customer upon delivery to a common carrier. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the User, for any damage occurring to products after delivery to the carrier company where arranged by the User, or for delays in delivery attributable to it.
Delivery times are specified at checkout and are estimations starting from the moment the online proof is approved. Late approval of the online proof that results in a delayed delivery cannot be grounds for complaint, cancellation, or refund if the custom order has already been processed.
We use DHL Express for all shipments, and the carrier does not deliver to P.O. Boxes. We only deliver to residential or commercial addresses. If the User provides a P.O. Box address for delivery, this may cause delays. We will contact the User to request a new address. Late delivery due to providing a P.O. Box address, if the custom order has already been processed, cannot be grounds for complaint, cancellation, or refund.
Some ZIP Codes are considered remote areas by DHL Express and may experience longer transit and delivery times, as specified at checkout. It is the User's responsibility to verify if their ZIP Code is listed as remote and to ensure that the expected delivery time meets their needs. Late delivery due to a remote area, if the custom order has already been processed, cannot be grounds for complaint, cancellation, or refund.
Subscriptions
When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency you select. Your payment details will be stored securely, and you'll be charged for each of these deliveries unless you choose to pay in advance. Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it. If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order, and you can manage your subscription from there. See our returns policy for more details on returns and refunds.
Pre-Orders
When you make a pre-order purchase, you are acquiring an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Offers and Discounts
The Owner reserves the right, at its sole and unquestionable discretion, to offer discounts and/or offers for a limited period of time. The conditions of these discounts and/or offers will be specified each time on the corresponding information page of Stizy Business. Each discount and/or offer will be valid for the fixed term or, where appropriate, while stocks last. If the discount and/or offer are for a limited time only, the time refers to the time zone of the Owner, as indicated by its location in this document.
Indemnity
The User agrees to indemnify and hold the Owner and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, and employees, as the case may be, harmless from and against any claim or demand, including without limitation, reasonable lawyer’s fees and costs, made by any third party due to or arising out of the User’s content, use of or connection to the Service, violation of these Terms, or violation of any third-party rights.
Limitations of Liability
Stizy Business and all functions accessible through Stizy Business are made available to Users under the terms and conditions of the Agreement, without any warranty, express or implied, that is not required by law. In particular, there is no guarantee of suitability of the services offered for the User’s specific goals. Stizy Business and functions accessible through Stizy Business are used by Users at their own risk and under their own responsibility. In particular, the Owner, within the limits of applicable law, is liable for contractual and non-contractual damages to Users or third parties only by way of intent or gross negligence when these are immediate and direct consequences of the activity of Stizy Business. Therefore, the Owner shall not be liable for:
Service Interruption
To guarantee Users the best possible use of the Service, the Owner reserves the right to interrupt the service for maintenance or system updates, informing Users through constant updates published on Stizy Business.
Service Reselling
Users are not allowed to reproduce, duplicate, copy, sell, resell, or exploit any portion of Stizy Business and its Service without the Owner’s express prior written permission, granted either directly or through a proper reselling program.
Privacy Policy
For information about the use of their personal data, Users must refer to the privacy policy of Stizy Business, which is hereby considered part of these Terms.
Intellectual Property Rights
All trademarks, nominal or figurative, and all other marks, trade names, service marks, word marks, illustrations, images, or logos that appear concerning Stizy Business are, and remain, the exclusive property of the Owner or its licensors and are protected by the laws in force on trademarks and by related international treaties. All trademarks and all other marks, trade names, service marks, word marks, trademarks, illustrations, images, logos regarding third parties and content posted by such third parties on Stizy Business are and remain the exclusive property of such third parties and their licensors and are protected by applicable trademark laws and relevant international treaties. The Owner does not own the aforementioned intellectual property rights and may use them only within the limits and in accordance with the contracts concluded with such third parties and for the purposes outlined herein.
Filing Claims under DMCA
Under the Digital Millennium Copyright Act (DMCA), you can request that the Owner remove material that infringes a copyright. To do so, you must file a document that is known as a DMCA “takedown notice,” which must comply with the requirements specified by the law. In particular, your “takedown notice” must include:
If you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys’ fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.
Changes to these Terms
Stizy Business reserves the right to modify these Terms at any time, informing Users by publishing a notice within Stizy Business. Users who continue to use Stizy Business after the publication of the changes accept the new Terms in their entirety.
Assignment of Contract
Stizy Business reserves the right to transfer, assign, dispose of by novation, or subcontract all or any rights or obligations under these Terms, as long as the User’s rights under the Terms are not affected. Users may not assign or transfer their rights or obligations under these Terms in any way without the written permission of Stizy Business.
Contacts
All communications relating to Stizy Business must be sent using the contacts stated in this document.
Severability
If any provision of these Terms is invalid or unenforceable, that clause will be removed, and the remaining provisions shall not be affected, and they will remain in force.
Governing Law and Jurisdiction
These Terms and any dispute concerning the implementation, interpretation, and validity of this agreement are subject to the law, the jurisdiction of the state, and to the exclusive jurisdiction of the courts where Stizy Business has its registered offices. An exception to this rule applies in cases where the law provides a sole place of jurisdiction for consumers.
Definitions and Legal References
Stizy, LLC
30 N Gould St Ste R
Sheridan, WY 82801
Contact Email: hello@stizybusiness.com
Latest update: December 24, 2023